Quickbooks (not, Online) For Mac 2018

Quickbooks (not, Online) For Mac 2018 Rating: 4,6/5 155 reviews

Mac users who want to (or have to) use Intuit’s QuickBooks have plenty of choices—we can run the Mac, Windows, or Web app version. One of those options probably pops out as an obvious choice, but as I recently discovered, the least-obvious solution is sometimes the best one.

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QuickBooks for Mac. Although there is a Mac version of QuickBooks software, the Mac version has different functionality and is not suitable for use with this text. It is a relatively small portion of the QuickBooks market and the preferred approach appears to be to use the QuickBooks PC version with Bootcamp. QuickBooks for Mac's online version can be accessed on from anywhere and any device. The online version provides more features than the desktop version, such as automatic scheduling and invoice sending, advanced security and access for up to five users. Coupons for Intuit Quickbooks Online and Checks: Over 4 million customers choose Quickbooks for their small business and personal accounting needs. In fact, Intuit’s Quickbooks helps customers find an average of over $4,000 in tax savings a year. QuickBooks Mac Desktop support. Get answers and information that help you run your business.

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My wife and I are both professional writers. A few months ago, on the advice of our accountant, we reorganized our small business as a corporation. We agreed to endure a considerable amount of extra paperwork in exchange for significant financial and legal benefits.

Accountants love QuickBooks (even if authors don’t)

Our accountant all but insisted that we use QuickBooks so that she could easily view and update our financial records. However, I don’t like that the Mac versions of both QuickBooks and Quicken have for years lagged behind the Windows versions, and I find that expensive annual updates rarely add crucial features. Recently, I also learned about the millions Intuit spent lobbying to keep tax returns complicated. Despite my misgivings, I agreed to use QuickBooks to keep my accountant happy.

Initially, I assumed I’d buy the Mac version of QuickBooks 2013 (), but when I read Macworld’s review, I discovered that the app’s data files aren’t cross-platform compatible. So if I wanted to share data with my Windows-using accountant, I’d have to back up my data in QuickBooks for Windows format and send her that file, which she could then “restore.” Once she finished with the file, she would send it back to me and I could reimport it. But in the meantime I wouldn’t be able to make any changes to my company’s data, because unlike QuickBooks for Windows, QuickBooks for Mac has no way to merge an accountant’s changes into an existing file. Grrrr.

Well, I thought, I’ll just buy the Windows version. After all, I have Windows 7 running on my Mac thanks to VMware Fusion (). But before I clicked the Buy button, I saw the fine print about licensing, which changed my mind.

The Mac and Windows versions of QuickBooks 2013 cost the same—$250—for a single-user license. But we would have two users—my wife and I would both need to work in QuickBooks, sometimes concurrently, on different computers. Whether or not it would have been technologically feasible for us to share a license, I prefer to stick to the letter of the law. So we would have had to pay $500, not counting the cost of future upgrades.

Outwitting file-format foibles online

Then I noticed another option on the QuickBooks website: QuickBooks Online, which is essentially most of QuickBooks rolled into a Web app. We wouldn’t have to mess with Windows software, or with exporting and importing files, and our accountant could access our data over the Web, too.

Web apps typically offer less-convenient interfaces than desktop apps, but in this case, the cost won me over. Pricing for QuickBooks Online ranges from $13 to $79 per month, depending on the features you need. I went with the $27-per-month QuickBooks Essentials plan, and my bookkeeper was able to get me a discounted rate of just over $20 per month for a year. This was the cheapest plan to allow multiple users at once. So, for a year’s worth of service for three users, we’re paying less than half of what it would cost to get a two-user license for the Mac or Windows version. (And, although we haven’t yet had needed it, we can also access our account using QuickBooks Online for iPad ().)

Although QuickBooks Online has all the features we need, it hasn’t been entirely smooth sailing. It’s finicky in Google Chrome, my current browser of choice. For example, even after instructing Chrome to let the site open pop-up windows, most of those windows are far too small and have to be resized manually. Check printing works, but you can adjust only the overall alignment, not the location of individual form elements—some of which don’t line up correctly on our check stock. But on the whole, the online version has been fine.

Sometimes the best Mac option isn’t a Mac app

I find it incredible that in 2013 I have to even think about different platforms using different file formats. And I’m astonished that given three options—the native Mac app, the native Windows app, or the Web app—the Mac version of QuickBooks turned out to be the worst choice for my business. But our books are in order and our accountant is content. And I’ve learned that sometimes the best tool for a Mac isn’t a Mac app at all.

Quickbooks For The Mac

Debbie of Jacksonville, FL Verified Reviewer
Original review: Aug. 24, 2019

QuickBooks has NO Customer Service. Their on-line 'chat' doesn't work at all. Also, they are false advertising by allowing a computer 'fix' service to advertise on their 'Support' page who wants to charge money to 'fix' your computer. My computer is not broken. QuickBooks does not have a number to call for questions. They are not helpful in the least. I'm looking for a different company. They are not user friendly.

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Original review: Aug. 23, 2019

Quickbooks Pro For Mac 2018

I tried to enter my new CC (we run payroll through QB) It would not enter. I called and spoke to a rep as we tried to enter it using different Safari vs Chrome, restarting laptop etc etc. The rep informed me that QB is doing a system change over and that is what is causing the glitch. After the first portion of the call which lasted 49 minutes, I've been transferred to a tier one rep. The tier one rep would not speak to me directly but instead is standing next to the 1st rep speaking to him and the rep is relaying everything I am saying and back and forth.. a process that feels messy.

After another 46 minutes of them trying to figure out a way for me to ENTER MY CC INFO SO THAT I CAN PROCESS MY EMPLOYEES' PAYROLL the tier two rep tries to tell me that THIS IS A PAYROLL DEPARTMENT ISSUE and transfer me.. lol he actually tried to pawn me off after nearly two hours. Because I am here in the office late, I missed an important family dinner, and my employees will not be paid. Now here comes the cold water. When I asked the tier 1 rep what kind of fair compensation I should be expecting (they are basically holding by business hostage for no ransom.) the tier 1 relayed back that they don't compensate for issues like these.

Mac

Before he could transfer me back into queue I INSISTED that they hold while I get my CPA on the phone. I got her on the phone and she EXPLAINED to them that we are not setup on 'wholesale billing'. So the tier 1 had tried to pawn me off back into the queue after offering no apologies, no compensation and no solution.. In short this company will not show ANY sort of accountability when there is a mistake they even acknowledge they made.

3 hours in and I am writing this review while STILL on the call. Now I've been elevated to a tier 2. hopefully they can allow me the very basic services I pay for and someone will be spared such a horrible experience as I am having. The one highlight is the very first guy that answered the phone (Zane) tried to stick with the call past his quitting time. He even said it was totally unfair but there was nothing he could do to help. The glitch was bad enough, missing a very special family dinner, employees' direct deposits won't clear and childsupport payments will be late. The impact of this is far reaching and I PAY FOR A SERVICE I am not able to access. They are now telling me it will take up to 72 hrs to fix the issue.

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Cristina of Bay Harbor Islands, FL Verified Reviewer
Original review: Aug. 21, 2019

I have been trying to contact customer support and literally there is hell to go through to just get their number. On top of that there is no number to call they force you to choose 'call back'. They never did for hours and when they did the agent hang up on me. Horrible, horrible to work w QB online. They made it so complicated comparing to the Desktop. Very very frustrating. I do not recommend it due to lack of organization and support. Help serves for nothing. Very confusing and the simplest issues QB Online is making extremely hard.

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Dwayne of Charleston, SC Verified Reviewer
Original review: Aug. 14, 2019

Absolute trash. I’ve been lied to 13 times in 4 business days. DO NOT USE THEM. I am absolutely moving to another accounting system tomorrow. Their “support” people make up “policies” at free will. I was told after closing an account that I’ve had for 3 years that they would carry the credibility to our new account. Well, that didn’t happen and despite not having 1 SINGLE ISSUE with my payments in 3+ years, they’ve held 2/3 of my payments this month causing hundreds of overdraft fees and financial issues.

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Geisa of Clinton, MA Verified Reviewer
Original review: July 24, 2019

I set it up an account with Quickbooks (Intuit) as a reference from a co-worker. First time sending a invoice and using their online payment guess what, I haven’t see the money, they have charge all their fees, but has never made my payment. I am the one who has to chase them because they don’t call or contact you. After several attempts I finally talked with a different “department “ supposed to be by email only, and they say that my account hasn’t been verify by them. I want to laugh.

If it it’s not verified why they let me send invoice, and gave me the option to charge my client credit card. It doesn’t make any sense, and when you call customer service they look like they are robots talking the same thing over and over. Glad I fill out a claim with attorney general office. It’s frustrating not having answer and your money is there “suspended.” Very disappointing. Not recommended at all.

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4 people found this review helpful
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Huey of Katy, TX Verified Reviewer
Original review: July 23, 2019

The QuickBooks online has a 50% off deal and after I finished my 30 day trial I was told I wouldn't receive the 50 percent off after the trial and I didn't get anything from Chris other than you received a free trial instead of the discount so it was never a free trial. And the sales rep told me no mater if I talked to a manager I would never receive the 50% percent discount. Sales rep 'Chris **'.

2 people found this review helpful
Original review: July 20, 2019

Was told the platform was terrible by multiple business owners, but figured it was their users, not the software. Turns out, I was wrong. One of the Worst business mistakes I have made was having two of my companies switch to QBO to appease a new business partner; just cancelled one and am switching the other before the day is out.

I know you can't get mad at the customer service because they are just doing their job, but these people gave multiple excuses for charging 20x (yes, twenty-**-times) the fee for what was once a free ACH transfer. Turns out they falsify their advertisements, and while you can find 0% fees and $.50 fees for ACH all across their website and ads, they have a 'new' fee schedule buried in their website as well; good luck finding it until after you have ran a series of invoices and have already been charged the 'Non-refundable' fees.

As for the accounting software, it is mediocre at best (dozens of better alternatives, just Google it). The support is abysmal; didn't take me very long to speak with representatives, but after multiple calls to resolve separate issues (the other worthy of a negative review in-and-of itself), I was only able to close the merchant service account. Unfortunately these people work for a terrible company that will someday be bankrupt, not necessarily their fault. No business can be ran so deceptively, poorly, and incompetently and stay around; regardless of the old-market monopoly they are riding on. My advice: AVOID QUICKBOOKS ONLINE & INTUIT LIKE THE PLAGUE! You will thank me someday, trust me.

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Ezezew of Saint Peters, MO Verified Reviewer
Original review: July 5, 2019

This would be the worst accounting package that I have ever used. I have been using this company for last 7 years. Currently I found out I have been charged for none active contractors for last 4-5 years. Contractors wasn't active but been charged over $8000. When I call why I have been charged for this? they said that this contractors show as active in the system. I said even though you know no check or 1099 been written to this contractors? They didn't even care to give any credit. I spent about two hrs to resolve this issue but got nothing.

3 people found this review helpful

Outlook For Mac 2018

Rebecca of Littleton, CO Verified Reviewer
Original review: June 11, 2019

Intuit has made it almost impossible to cancel a subscription. If you decide to use their online system be aware that it will take several calls to close your account. I was ignored in the chat and all of the directions for canceling online were wrong.

9 people found this review helpful
Original review: June 10, 2019

Quickbooks Not Online For Mac 2018 Small Business Accounting

I use Quickbooks online. I have a mobile service and I need to be able to charge peoples credit card at their home. The majority of my customers pay via CC. Their iPhone app is currently broken so I am basically out of business. I asked that they reimburse my monthly fee for my inconvenience and they said no. I think it is time for me to find another provider.

Quickbooks For Mac Online

9 people found this review helpful